ISO 9000 - continued

  • Robert Phipps
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#8355 by Robert Phipps
ISO 9000 - continued was created by Robert Phipps
Dear Hanno
Thank you very much for your response. My point is really that under the standard ISO9001/2, it is required that a company can show an employee is qualified to do the job required of them. Whether or not they are capable is really irrelevent. If I am right, then companies that have this approval may not actually be meeting the requirements, (in those cases where an unqualified person is using the English language to do their job).
I see no difference. For instance, if an aircraft maintenance engineer did not have a qualification in aircraft maintenance then the company would not be meeting the requirements of ISO and therefore should not be approved (small scale - 1 employee therefore overlooked maybe), and if this employee were qualified however, worked using the English language of which they had no qualifications, same situation !
ISO was written to bring standards into line and to control the quality given/maintained by companies. I understand it is only a recommendation, but how can a company claim approval, or be approved, if its workforce are working in the English language however, are unqualified?
Remember the engineer above, whoops ! he reads a specification incorrectly and the plane goes down !
Just my feelings. An interesting point you must agree?
Best regards
Robert Phipps



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